Shipping policy

Shipping Policy

Order Processing

All orders are processed within 1–2 business days (excluding weekends and bank holidays). Orders placed after 2pm may be processed the following business day.

Once your order has been dispatched, you will receive a confirmation email with tracking information where available.

Delivery Options & Times

We offer the following delivery options:

  • Standard Delivery (UK): 2–4 working days

  • Next Day Delivery (UK): Order by 2pm for delivery the next working day

Delivery times are estimates and may vary depending on your location and courier service.

Shipping Costs

Shipping costs are calculated at checkout based on your selected delivery method.

We may offer free standard delivery on orders over £25

Discreet Packaging

All orders are shipped in plain, unbranded packaging with no indication of the contents, ensuring your privacy at all times.

International Shipping

We currently ship internationally depending on the destination country and laws.
If international shipping is available, delivery times and costs will vary depending on the destination.

Delays & Issues

While we aim to deliver within the stated timeframes, delays may occasionally occur due to factors outside our control (e.g. courier delays, weather, peak periods).

If your order has not arrived within the expected timeframe, please contact us and we will be happy to assist.

Incorrect Address

Please ensure your shipping details are correct at checkout. We cannot be held responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

Contact Us

If you have any questions about your order or shipping, please contact us:

Last updated: 2026